Objective
To establish a structured project management framework at Focus Edumatics that improved delivery speed, collaboration, and quality across globally distributed teams following the company’s acquisition by Alpine Investors.
Strategy
Adopt the Scaled Agile Framework (SAFe) to streamline product delivery, bridge communication gaps between stakeholders and developers, and create a sustainable foundation for scaling software feature development across multiple scrum teams.
Implementation
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Identified critical bottlenecks stemming from a legacy monolithic codebase, lack of structured project management processes, and direct stakeholder-developer communication channels causing scope misalignment and team burnout.
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Formed a core transformation team to lead the SAFe adoption initiative, with representation from product, engineering, and delivery functions.
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Engaged an external SAFe trainer to conduct organization-wide training and certification, ensuring all team members understood agile principles and role expectations.
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Deployed Azure DevOps and transitioned all teams to manage backlogs through Azure Boards, unifying work tracking and visibility across projects.
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Reorganized team roles by elevating technical leads to Scrum Masters, enabling them to facilitate agile ceremonies and mentor developers through the transition.
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Partnered with KnowledgeHut consultants for six months to ensure best-practice alignment and smooth adoption of agile rituals and processes.
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Established a dedicated product management team with Product Managers based in the U.S. and Product Owners/Business Analysts in India, serving as a structured interface between stakeholders and the development organization.
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Standardized feature documentation by defining business and technical requirements, UX wireframes, and user stories with explicit acceptance criteria before sprint kickoff.
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Introduced iterative feedback loops between product, engineering, and end users to continuously refine deliverables and reduce rework cycles.
Outcome
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Achieved a 5x improvement in flow metrics within one year through improved sprint predictability, backlog refinement, and cross-team coordination.
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Delivered over 250 new product features within two years across eight scrum teams, significantly accelerating product roadmap execution.
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Reduced developer burnout and stakeholder friction by institutionalizing structured communication, clear prioritization, and visibility into delivery progress.
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Established a sustainable agile culture, positioning the organization for continued growth and scalability post-acquisition.